Frequently Asked Questions
WHAT ARE MY SUMMER PROGRAM PAYMENT OPTIONS?
Please note, for your security, we do not save credit card information in our system, you must call in to make any payment necessary to complete your registration.
- Online Credit Card Payment
- Over the Phone Credit Card Payment
- Exception – E-Transfer – Must call ahead & full balance payments only **Instruction for e-transfer information will be given upon your call to us.
- **As of November 15th, 2018 we are no longer able to accept personal cheques**
Pay in Full: Camp(s) must be paid in full by June 1st, 2019 (May 1st, 2019 for Atlantic Showcase). If payment is not received by June 1st, 2019 (May 1st, 2019 for Atlantic Showcase) your player is subject to removal from the roster. After June 1st, 2019 (May 1st, 2019 for Atlantic Showcase) camps are non-refundable/non-
WHAT IS YOUR SUMMER PROGRAM REFUND POLICY?
Deposit portion of camp(s) is Non-Refundable after April 1st, 2019. Camp(s) must be paid in full by June 1st, 2019 (May 1st, 2019 for the Atlantic Showcase). If payment is not received by June 1st, 2019 (May 1st, 2019 for Atlantic Showcase) your player is subject to removal from the roster.
After June 1st, 2019 (May 1st, 2019 for Atlantic Showcase) camps are Non-Refundable/Non-Transferable. For security purposes, we do not carry forward credit card information.
**If you are cancelling due to sickness or injury a doctor’s note is required. The cancellation request will be sent to senior staff for approval. If approved you will receive a credit on your account less the non-refundable deposit.
HOW DO I REGISTER?
Registration for our camps is done through our online registration system! If it is your first time attending one of our camps you must create a new account by clicking “Login” followed by “Create New Account.” If you have been to any of our programs previously you can Login with your email and password. If you have forgotten your password please email our office to request a password reset: email@example.com. Once Logged In please head to our Summer Programs page. For your convenience, the camps have been listed in date order.
To officially register for one of our programs please select the date of attendance and your payment option. Once your program(s) has been added to your cart you will be taken to our convenient online payment system. **Please note that after June 1st, 2019 we no longer offer a deposit option. Payment is due in full in order to register.
WHAT DOES "REQUEST INVITATION" MEAN?
Request Invitation programs require approval in order to attend. This is mandatory for all first-time attendees, please complete the following application in order to be considered for one of our elite programs. The approval process can take up to 5-10 business days and we will contact you when a decision has been made.
Request Invitation Programs Include:
- Advanced Prep Camp
- Atlantic Hockey Showcase – Male & Female
- Game Sense Evolution Camp
- Platinum Camp
- Female Platinum Camp
- Platinum 2Line Super Series
- Junior Platinum Camp
- Mini Guns
- Advanced Female Skating and Scoring
- Shooting Stars
- Mastermind Defense/Offense
If you have been previously been approved or have attended a “Request Invitation” program you are not required to go through the approval process again. Please move forward with your registration.
WHAT IF THE CAMP I WANT IS AT CAPACITY? AND WHAT DOES THE WAITING LIST INVOLVE?
In order to give your player the best possible coaching instruction, we pride ourselves in being able to offer a small player to coach ratio. Here at Andrews Hockey, we have a maximum amount of roster spots available. This ensures we provide each player with the highest quality development.
Camp at Capacity – If a program is noted as “At Capacity” you will be asked to contact our office to be placed on a waiting list. If you proceed with registration after the capacity note has been made your player will be placed on a waiting list, and the charge will be refunded to your card. **Please note, depending on your financial institution, please allow 5-10 business days to receive your refund.
Waiting List – Unfortunately, there is no way to guarantee a spot in your requested program. This is dependant on current registrations and is out of our control. We suggest looking at alternative programs and if a spot becomes available in your desired camp you will have the option to transfer. We appreciate your understanding in advance!
HOW DO I SAVE A SPOT FOR SUMMER 2020?
While you are at camp we give you the option to pre-register for our 2020 Summer Programs. You can do this with a $10 holding fee which holds your spot until January 1st of the following year. You are required to officially register with a $100 deposit by January 1st in order to secure your child’s spot in their program.
WHAT IS MY DAILY SCHEDULE?
Schedules are released 7-10 days prior to your program start date. These will be sent to the email you have provided with your registration. Please note your child could have a start time between 7 AM & 1 PM. We try our very best to start the younger age groups earlier in the day.
We are not able to take schedule requests.
Schedule conflicts are not eligible for a refund.
WHAT SHOULD I BRING TO CAMP?
The following list includes all equipment required to bring to camp (Items with a * beside them are recommended):
- Full hockey equipment including neck guard
- Skate guards
- Mouth guard*
- Stick tape*
- Suitable gym clothing & running sneakers
- Bathing Suit & Towel
- Blister Pads (bandages that relieve pressure from blisters – can be found at any pharmacy)
- Packed meal, Meal Card from Dining Hall, or Money to purchase a meal
WHAT ARE MY MEAL OPTIONS?
Mean options are a packed lunch (no nuts) or you can purchase meal plans through the UPEI Dining Hall – mean plans can be set up the day of orientation or by contacting UPEI Residence at 1-877-734-7327. Subway restaurant is also located in the arena.
WHAT HAPPENS ON SUNDAY?
Sunday is an orientation day which gives us an opportunity to share our Program Philosophy and prepare kids and parents for what to expect during the week. Sunday is also used as an opportunity for players to get on the ice for a warm-up skate which allows them to get comfortable before the week begins. Two weeks prior to the camp, participants will receive a detailed schedule via email which will go through the Sunday schedule.
Everyone’s day on Sunday begins with a meeting in the main lobby of the Bell Aliant Centre. We then proceed over to the auditorium for Orientation, after which check-in takes place back at the Rink. Each Group has a scheduled skate time which takes place after they have checked in.
WHERE DO I GO AFTER I HAVE CHECKED IN?
Once you have attended your orientation and have checked in, players can proceed to their dressing rooms to receive their Andrews Hockey Jersey for the week. They will find their dressing room assignments posted at the bottom of the stairs leading to the dressing room hallway.
DO I NEED TO STAY WITH MY CHILD?
As there will be full supervision from the start of your child’s day until the end it is a personal preference if you would like to stay for the day or not. We do ask that you let the instructors know if you plan to pick your child up for lunch. One instructor will stay with anyone that packed a lunch or is purchasing a lunch at Subway. Another instructor will take a group over to the Wanda Wyatt Dining Hall if you went with the meal plan.
WHAT DOES SUNDAY'S ORIENTATION ENTAIL?
Sunday’s orientation is an opportunity for us to share our Program Philosophy and get the kids excited for the week. This interactive session includes videos, pictures and talks from our Head Staff members Allan Andrews, Josh Andrews and Brad MacKenzie. During this session we will also go
through logistical information regarding the week such as: Pool days, Wednesday Extravaganza, Youth Development Seminar, and Friday Panels.
CAN I PURCHASE A VIDEO OF THE WEEK?
Yes! We offer a group-specific video available for purchase for all groups. This video includes the highlights of the week: The Wednesday Extravaganza, Player Interviews, and a Game with Play by Play! Videos need to be ordered by noon Thursday.
DO YOU SELL ANDREWS HOCKEY MERCHANDISE?
We have a full stock of Andrews Hockey Clothing available for purchase Monday, Wednesday, Friday and Saturday from our Kiosk! Our Kiosk is open Monday, Wednesday & Friday 12:00-3:00pm and Saturday 8:00-1:00pm.
WHAT IS THE WEDNESDAY EXTRAVAGANZA?
The Wednesday Extravaganza is a 20 minute production for all the players and parents which happens every Wednesday. The Extravaganza includes our Instructor Races followed by an appearance from the legendary Phantom Sniper. The Phantom Sniper is an undercover hockey player who has 5 shots to try to defeat one of Andrews Hockey’s top goaltenders. The Extravaganza is always a highlight of the week!
WHAT ARE THE FRIDAY PANELS?
The Friday Panel is a session for all players and parents. During the session the Andrews coaches will talk about their hockey careers and discuss valuable lessons learned along the way. This session also includes Pin Presentations to all kids and the presentation of our Chad Chaisson “Hustle” Award for the player who exemplified the best work ethic and attitude throughout the week.
WHAT IS THE YOUTH DEVELOPMENT SEMINAR
The Youth Development Seminar is a Free Session for all Hockey School Parents on Coaching, Leadership and Sport Parenting. This session includes talks on Player Development, Maximizing Development in Team Practice, Goal Scoring, Skating, Sport Parenting, Youth Development and Leadership. The Seminar time and place is announced during Sunday’s orientation.
WHAT IS YOUR COACH TO PLAYER RATIO?
At Andrews Hockey we pride ourselves in offering the best instruction available. In order for us to be able to provide this type of service we are very particular about maintaining a coach to player ratio of 1 : 5.
WHAT IS YOUR TESTING SYSTEM?
Our testing system is a scientifically researched and developed system which allows us to track player’s progress from year to year and identify potential demonstrators. During the course of the week players are tested for on-ice skating and on-ice puck skills. On the ice our Head Instructors evaluate all components of a player’s skating and puck skills based off a set of specific criteria.
HOW CAN I VIEW MY TESTING RESULTS?
Two weeks after the conclusion of your camp you can log on to your account to view your testing scores. When you log on to the website Go to your Profile and Click “Camps” under which you can click “View.” This will show you your testing scores for that camp. If you achieve an Award you will receive a letter along with the Award following the camp.
WHAT DO THE RESULTS MEAN?
Every score a player receives on a specific skill is a score out of 10. Our testing system is a progressive system in which players can work their way up to their Gold Skate and Gold Stick. The progression up to this level includes Bronze and Silver Awards.
In order to receive a BronzeAward a player must receive a score of at least 3 on all Bronze Skills. Once a Player has achieved this award he/she will be tested for his/her Silver Skills and can achieve a Silver Award if scores
of all 6’s are achieved. Once a player has achieved their Silver Award they will be tested for Gold in which they must receive a score of all 10’s in order to achieve their Gold Award.
WHAT IS HOCKEY TACTICS?
An interactive session where players will learn important principles of play in the modern game. These sessions will focus specifically on principles of offensive play, defensive play and the transition game.
WHAT IS THE TEAM BUILDING SESSION?
One of the most important things about attending Andrews Hockey Growth Programs is building relationships. The Team Building Session is a daily session that is all about building relationships and making friends through interactive games and activities that tie to the lessons of the Personal Growth Sessions.
WHAT IS THE PERSONAL GROWTH SESSION?
At Andrews Hockey we believe that everyone is capable of doing something great with their lives. Our Personal Growth Sessions are personal development sessions in which players learn important principles of becoming all that they can be and about positively influencing others to do the same.
WHAT IS OFF-ICE TRAINING?
Our Hockey Haven Off-ice Training Program is developed as an introduction to off-ice skills and fitness training for hockey players. Our program is modified to suit specific age requirements as per the recommendations of long term athlete development. The sessions include Andrews Hockey Off-ice Skating Program which focuses on developing stride length, technique and strength through various exercises with an emphasis on using a Slide Board for developing good skating habits.
ARE THERE 1 ON 1 PERSONALIZED SESSIONS AVAILABLE?
Yes! 1 on 1 Personalized Lessons available on our Synthetic Ice Training Centre – Please inquire at the Andrews Main Office on Sunday for availability.